One of the best brands of Hi-Fi I have come across to date. This product has stood the test of time and its flagship power amplifier, the NAP-250 has been used as a benchmark through all of its various generations from the older chrome bumper right up to the current model. I have had many of the older versions come in for a restoration and go out performing better than when they were purchased. The reason for this is the capacitors available today are of a higher grade than what was available back in the 1980s.
The Naim Audio factory recommend servicing of power supplies (Hicaps, etc) and power amplifiers to be done every 8-10 years. This is because the capacitor’s electrolytic fluid dries out over this time and they can no longer hold the charge they used to. This is a gradual degradation and just like a car slowly wearing out it is not always noticeable until we have it serviced. Other vital components are also changed as a preventative measure against more serious damage that can be caused as they deteriorate. CD player laser mechanisms invariably fail over time, if the mechanism is still available
then I can change it, solving disc reading issues ninety percent of the time.
Inside a Naim Audio NAP-250 power amp. All discrete circuitry, meaning that there are no ICs to go out of production like some other brands, rendering them irreparable. The secret to its performance lies in the quality of parts chosen and the simplicity of its design
I just wanted to formally acknowledge the service I received from you recently. I have owned the CD3 from new and it has always been well looked after. Recently and having not been played for about three weeks I started getting the dreaded Err message on the panel and when these did eventually clear the CD’s played were just horrible, jumping all over the place. Conducting a little research on the web I came across your services. Having had an issue with the NAIM 140 about 10 years ago I had previously used another organisation who I was adamant I wouldn’t be returning to.
I noted the number of testimonials on your website and thought they sound too good to be true. – in your case they are not! I have been extremely impressed that you sourced the spare parts required ( given the age of the machine- no mean feat) and persevered with my inability to get the CD player to you..eventually I had to resort to getting a courier to deliver it to you. Imagine my surprise when it was turned around and returned to me by courier within 36 hours with the laser replaced and playing perfectly.
I will have no hesitation in using your services again ( you can expect the 62/140 to be with you shortly) and recommend you to anyone who wants a reputable, efficient and professional service maintaining their audio equipment.
St Kilda 3182